2. mBot2 Won’t Connect to the Mobile Device via Bluetooth

This guide applies to:

mBot2, mBot2 Neo, and CyberPi.

Routine Check

Refer to the quick steps below to rule out basic issues.

 

In a Nutshell

排障13-介绍.png

Please download the app from the official website.

For details on the apps, see this guide: Introduction to the Makeblock Mobile App Family

 

Step by Step

Possible Cause 1:

The App is not working properly or up-to-date.

Please download the APP from the official website.

 

1. mBlock5

Please go to the official website to download the mBlock mobile app.

复用图-下载慧编程-mobile.PNG

 

2. Makeblock App

Android

Apple

 

3. mBlock Blockly

Android

Apple

 

Possible Cause 2:

Bluetooth of Mobile Devices Is Not Compatible With the App.

Use other mobile devices with the official APP to check compatibility.

 

Possible Cause 3:

Bluetooth of the Robot Is Faulty.

Connect the robot to a computer via Bluetooth and check if it works.

教程5-介绍.png

If the computer can be connected, the mobile device is faulty.

Please replace the faulty device and try again.

If not, the robot is faulty. Please contact support.

 

For details on Bluetooth connection, please see this guide:

How to Connect CyberPi/mBot2 via Bluetooth Adaptor

 

Got Questions?

Feel free to contact us at:

service@makeblock.com

 

Help Us Solve Faster

We have listed some useful information you can provide to us.

When you contact us, the more information you provide, the better informed we will be and the quicker we can advise and answer your questions.

复用图-联络客服-提供信息.png

Not Sure Where to Find the Version Info?

复用图-联络客服-查看版本教程.png

 

 

 

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