Makeblock Customer Service Team

mBot Cannot Follow the Line Normally

1. Products
2. mBot

This article applies to mBot.   1. Issue Description The product does not follow the map route when running line following related programs or preset line following mode.   2. Possible Causes I...

• Edited March 12, 2025 02:52
• 1 follower
• 0 comments
• 0 votes

mBot Bluetooth Connection Failed

1. Products
2. mBot

This article applies to mBot. Products with Bluetooth function can be connected to the computer or mobile device via Bluetooth, and this article will explain the connection abnormality for differe...

• Edited March 12, 2025 02:35
• 1 follower
• 0 comments
• 1 vote

mBlock Blockly App Level Games Cannot Pass

1. Products
2. mBot

This article applies to mBot and mBot Ranger.   1. Issue Description When mBot or mBot Ranger connects to the mBlock Blockly APP and runs the level-passing game, the product does not follow the ...

• Edited March 12, 2025 02:27
• 1 follower
• 0 comments
• 0 votes

Unable to Upload Program Successfully

1. Products
2. mBot

This article applies to all of Makeblock's current products that can be connected to mBlock software.    1. Issue Description When trying to upload a program to product in the mblock software, th...

• Edited March 10, 2025 08:15
• 1 follower
• 0 comments
• -1 votes

Rocky Cannot Avoid Obstacles and Recognize Colors

1. Products
2. Codey Rocky

This article applies to Codey Rocky.Please note: The motor may be in different states when this fault phenomenon occurs in the machine. It is necessary to troubleshoot separately according to the d...

• Edited March 10, 2025 08:01
• 1 follower
• 0 comments
• 0 votes

Unable to Connect to Computer via USB

1. Products
2. mBot

This article applies to all Makeblock product models that support connecting to the mBlock software, such as the mBot, mBot Ranger, mBot Mega and others. This article takes the mBot as example.  ...

• Edited March 06, 2025 10:41
• 1 follower
• 0 comments
• -1 votes

How to Calibrate the Tap Pen Controller

1. Products
2. mTiny

This article applies to mTiny.   1. Step by Step Turn on the mTiny and tap pen first. Press the power button and the down button (i.e. buttons 1 and 3 in the figure below) of the tap pen at t...

• Edited March 05, 2025 10:32
• 1 follower
• 0 comments
• 0 votes

mTiny Does Not Turn on or off Normally

1. Products
2. mTiny

This article applies to mTiny.   Issue Description Even after turning the switch button on the back of mTiny to the ON or OFF position, the product cannot be turned on or off normally. Or after rob...

• Edited March 04, 2025 10:16
• 1 follower
• 0 comments
• 0 votes

The Tap Pen Controller Cannot be Paired With mTiny Successfully

1. Products
2. mTiny

This article applies to mTiny.   1. Issue Description When trying to pair the tap pen with the mTiny, the indicator light stays in the blinking state but cannot pair successfully.   2. Possible Cau...

• Edited March 04, 2025 07:20
• 1 follower
• 0 comments
• 0 votes

mTiny Cannot Recognize the Map or Moves Inaccurately

1. Products
2. mTiny

This article applies to mTiny.Please note: When the machine does not work properly when combined with the map, please first use the coding cards to test make sure the tap pen can control the moveme...

• Edited March 04, 2025 07:06
• 1 follower
• 0 comments
• -1 votes