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Makeblock Customer Service Team

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Articles

Recent activity by Makeblock Customer Service Team
  • mBot Cannot Follow the Line Normally

    This article applies to mBot.   Issue Description The product does not follow the map route when running line following related programs or preset line following mode.   Possible Causes 1.  If ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Troubleshooting Article Collection

      1. Why mBot Infrared Remote Control Doesn't Work? 2. mBot Bluetooth Connection Failed 3. mBot Generates Offset When Moving Straight 4. mBot Circles in One Direction 5. Unable to Connect to Comput...

    • Edited
    • 1 follower
    • 0 comments
    • -32 votes
  • Unable to Upload Program Successfully

    This article applies to all of Makeblock's current products that can be connected to mBlock software.   Issue Description When trying to upload a program to product in the mblock software, the pr...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Blockly App Levels Game Cannot Pass

    This article applies to mBot and mBot Ranger.   Issue Description When mBot or mBot Ranger connects to the mBlock Blockly APP and runs the level-passing game, the product does not follow the ori...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • mBot Cannot Avoid Obstacles

    This article applies to mBot.   Issue Description When running obstacle avoidance-related programs or the preset automatic obstacle avoidance mode, the product will not run around obstacle on it...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • mBot Bluetooth Connection Failed

    This article applies to mBot. Products with Bluetooth function can be connected to the computer or mobile device via Bluetooth, and this article will explain the connection abnormality for differe...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Unable to Connect to Computer via USB

    This article applies to all Makeblock product models that support connecting to the mBlock software, such as the mBot, mBot Ranger, mBot Mega and others.   Issue Description When you try to conn...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • mBot Circles in One Direction

    This article applies to mBot.   1. Issue Description When running programs related to straight-moving, mBot did not move forward or backward in the original straight line, but circled abnormally...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • mBot Generates Offset When Moving Straight

    This article applies to mBot.   1. Issue Description When running a program related to straight running , the mBot would gradually deviate to the side and not follow the original straight line. ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tutorial Article Collection

      1. How to Update mBot Firmware 2. How to Use the Infrared Remote Control 3. How to Deal With Broken Motor Shaft 4. How to Confirm if the mCore is Faulty 5. How to Connect mBot 2.4G to mBlock 5

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes