Troubleshooting for mBlock5 App

1. What can I do if I cannot log in my account in mBlock5 app?

  • try using the other mobiles;
  • change to another network;
  • check whether the same account logging in on the mBlock5 client/web side is normal;
  • Provide your account number to makeblock technical staff to check whether the account exists and is legal, makeblock technical staff can help you reset the password.
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