Troubleshooting Problem Collection Admin December 15, 2023 09:36 1. Bluetooth connection was not successful? 2. Why does the program fail to upload? 3. Why does mBlock software open with a white screen? 4. The software installation is complete, but when I click Connect Device, the pop-up is Device Not Started? 5. How come the IoT features don't work? 6. The software appears: "The device driver is not started"? 7. The software shows: "Your graphics card driver version is too low, please update the graphics card driver and try again" ? 8. iPhone or iPad shows "Firmware unrecognized" when connecting to Codey? 9. I can't save my work to the desktop, and a change blocking prompt for virus and threat protection pops up? 10. mBlock software cannot connect to serial port 11. When Codey is turned on, the screen is not displayed? 12. Three exclamation marks appear on Codey's screen? 13. The Rocky can move forward and backward normally, but cannot avoid obstacles, and the color sensor cannot recognize colors? 14. The Rocky can't move properly, can't avoid obstacles properly, and the color sensor can't recognize colors properly? 15. After Codey Rocky uploaded the program, the device could not execute the program normally? 16. Firmware update failure for Codey Rocky
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