This guide applies to:

mBot2, mBot2 Neo, and CyberPi.

Routine Check

In a Nutshell

Step by Step

Possible Cause 1: Old Firmware

Solution: Update CyberPi's firmware to the latest version.

For details, please see this guide:

https://support.makeblock.com/hc/en-us/articles/15810997673495

Possible Cause 2: CyberPi Mounted Improperly

For example, the CyberPi isn't fitted onto mBot2 as shown below.

Please fit CyberPi to mBot2 and press down firmly to make sure.

Possible Cause 3: Port Pin is Bent or Damaged

Solution: Please check the port pin and contact support for advice.

If all the above has been done and nothing seems to be wrong;

It could be that the mBot2 Shield itself is faulty, please contact support for advice.

Related Knowledge

https://support.makeblock.com/hc/en-us/articles/15810997673495

Got Questions?

Feel free to contact us at:

service@makeblock.com

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