This guide applies to:
mBot2, mBot2 Neo, and CyberPi.
Refer to the quick steps below to rule out basic issues.
In a Nutshell
Possible Cause 1: The Machine Is Not Switched On
Please turn on the switch on the mBot2 shield.
Possible Cause 2: Errors in Programming
Upload "Example Programs" to check if your program has mistakes.
If the example program can be uploaded, please upload programs in the form of example programs.
If not, the hardware is faulty. Please contact firstname.lastname@example.org for further advice.
Possible Cause 3: Firmware Not Up to Date
Please refer to this article to update the firmware of CyberPi and try again.
If the issue still persists, the hardware of the robot is faulty.
Please contact customer support for further advice.
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