Refer to the quick steps below to rule out basic issues.

In a Nutshell

Step-by-Step

Possible Cause 1: The Machine Is Not Switched On

Please turn on the switch on the mBot2 shield.

Possible Cause 2: Errors in Programming

Upload "Example Programs" to check if your program has mistakes.

If the example program can be uploaded, please upload programs in the form of example programs.

If not, the hardware is faulty. Please contact contactservice@makeblock.com for further advice.

Possible Cause 3: Firmware Not Up to Date

Please refer to this article to update the firmware of CyberPi and try again.

How to Update CyberPi Firmware

If the issue still persists, the hardware of the robot is faulty.

Please contact customer support for further advice.

Related Knowledge

How to View and Switch Between Preset Program and My Program

How to Update CyberPi Firmware

Got Questions?

Feel free to contact us at:

service@makeblock.com

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