18. Routines for Checking CyberPi or mBot2 Issues

This guide applies to:

mBot2, mBot Neo, and CyberPi.

 

In a Nutshell

Whenever you find an issue about CyberPi or mBot2,

it is recommended to do the following routines to rule out basic issues.

  #1, Make sure you use the latest mBlock 5 software.

  #2, Make sure you use the latest device extension in mBlock 5.

  #3, Make sure you use the latest firmware for your CyberPi.

  #4, Restart mBot2 or CyberPi and reconnect it to your computer.

 

Step by Step

#1 Get the Latest mBlock 5 Software.

Visit https://www.mblock.cc/en/download/ and download the latest version.

复用图-下载慧编程-版本选择.png

 

#2 Get the Latest Device Extension.

Follow the steps below to update.

复用图-更新编程扩展包.png

 

#3 Get the Latest CyberPi Firmware.

Follow the steps below to update.

复用图-更新

 

#4 Restart the Device and Reconnect.

1. Power off and on to restart mBot2.

2. Unplug and replug the cable to reconnect.

 

复用图-mBot2复用图-USB

For how to connect your device to mBlcok 5, please see the below steps:

https://support.makeblock.com/hc/en-us/articles/15811949853335

https://support.makeblock.com/hc/en-us/articles/15850718565399

 

Help Us Solve Issues Faster

We have listed some useful information you can provide to us.

When you contact us, the more information you provide,

the better informed we will be and the quicker we can advise and answer your questions.

 

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