This guide applies to:
mBot2 and mBot Neo.
Routine Check
Refer to the quick steps below to rule out basic issues.
In a Nutshell
Step-by-Step
Possible Cause: Faulty mBot2 Shield
#1 Connect the mBot2 to the computer via the USB cable.
#2 Turn on the switch on the mBot2 shield.
#3 The blue indicator on the shield stays on.
#4 Unplug the USB cable, the blue indicator is off.
If the issue with your device is the same as in the above situation, the shield of mBot2 is faulty.
Contact customer service for further advice.
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