Routine Check

Refer to the steps below to rule out basic issues.

For details, please see this guide: https://support.makeblock.com/hc/en-us/articles/15959305251223

In a Nutshell

Step-by-Step

#1 Check the Firmware

Make sure the firmware version is up-to-date.

For details, please see this guide:

https://support.makeblock.com/hc/en-us/articles/15810997673495

#2 Check the Connection Cable

#3 Check the Ultrasonic Sensor

Please contact Customer Support for advice.

Got Questions?

Feel free to contact us at:

service@makeblock.com

Help Us Solve Faster

We have listed some useful information you can provide to us.

When you contact us, the more information you provide,

the better informed we will be and the quicker we can advise and answer your questions.