9. The Full-Color Display of Cyberpi Is off or Flashing

This guide applies to:

mBot2, mBot Neo, and CyberPi.


Routine Check

Refer to the quick steps below to rule out basic issues.

For details, please see this guide: Help Us Solve Issues Faster for You


In a Nutshell


Note: CyberPi is charged in the ways below.

  1. Connect CyberPi to the computer via the USB cable.

  2. Turn on the switch on the mBot2 shield.

  3. Connect CyberPi to the pocket shield, and turn on the switch.

After completing one of these steps, the full-color display of CyberPi is on automatically.



Possible Cause 1: Faulty Firmware

#1 Please update the firmware to the latest version.

#2 After the updating is completed, unplug and replug the USB connection cable or turn on the switch on the pocket shield/mBot2 shield.

#3 After the updating is completed, check if the full-color display of CyberPi is on. If not, move on to the next step.

Not sure how to update the Cyberpi firmware mentioned above? See the link below:

How to Update CyberPi Firmware


Possible Cause 2: Faulty CyberPi

After the updating is complete, if the full-color display is still off, CyberPi may be faulty.

Please contact customer support for further advice.


Got Questions?

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When you contact us, the more information you provide, the better informed we will be and the quicker we can advise and answer your questions.


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