1. What can i do if Codey Rocky can't connect to mBlock via USB?

For serial port connection issue, you can directly refer to the steps in this article for troubleshooting.

2. What can I do with Makeblock Bluetooth Dongle?

Makeblock Bluetooth Dongle can be used to implement wireless communication between Codey Rocky and your computer.

3. My computer and phone both have the bluetooth function. Do I still need to purchase Makeblock Bluetooth Dongle?

a. Codey Rocky can be connected to a mobile devices (phone or tablet) directly without the dongle.

b. To connect Codey Rocky to the mBlock software on Windows computer directly via Bluetooth, you need to ensure that the computer's Bluetooth protocol is the standard 4.0 version. Therefore, we suggest users to use a wireless USB, i.e. Bluetooth dongle, to achieve wireless connection.

c. You can also use the Bluetooth direct connection function on the Web mBlock: https://ide.mblock.cc/, which does not require a Bluetooth dongle.

4. Can I use Rocky without Codey?

Codey is a master control component that can be programmed separately through mBlock, such as running sound and display commands.

But Rocky is a chassis designed for Codey and it must work together with Codey. 

5. Is it possible to use Makeblock electronic parts together with Codey Rocky?

With a variety of built-in sensors, Codey Rocky can meet all basic creation needs. Codey Rocky is compatible with Makeblock's Neuron electronic building block platform, it can be used with Neuron extension to achieve more functions.

The pogopin magnet interface is compatible with the Neuron interface, allowing users to use the pogopin with the Neuron on mblock software.

6. Can Codey Rocky realize voice conversation?

Codey Rocky itself does not have a voice recognition module. However, combine neuron speech recognition module with Codey Rocky can realize voice control.

7. Can I update the firmware of Codey Rocky using the mBlock 5 app on my phone?

No, but you can update the firmware on the mBlock 5 PC client or mBlock 5 on the web. 

8. Why Codey Rocky firmware update failed?

You can check whether the following basic rules are followed during the update process.

• The product needs to be powered on
• Add the correct device extension and do not check the "Show all connectable devices" checkbox when connecting the device
• Use the official USB cable to connect and update
• Operate the update on computer, not on mobile phone or tablet
• Is the mBlock software the latest version
• Check whether the CH340 driver in the "Device Manager" of the computer is displayed normally. If not, you can reinstall the driver : https://www.wch-ic.com/downloads/CH341SER_ZIP.html 

9. Why Codey does not display the screen when it is turned on?

It is likely that the program you uploaded previously did not contain the instructions to light up the screen, and the product will enter the previous program state after turning on.
You can restart Codey and refresh the firmware according to this article: Update the Firmware of Codey Rocky

10. When Codey connects to your Phone or iPad, it displays "Firmware not recognized"?

• Update the product firmware in mBlock software (refer to this article)
• After updation, please restart your mobile dedice and product to try connecting again.

11. Why Codey's screen displays three exclamation marks?

The problem maybe caused by following reasons, you can restart Codey Rocky and mBlock software and re-update the latest firmware refer to this article.

• The microUSB data cable or the computer USB port has poor contact
• Click cancel during the firmware update process
• Plug and unplug the microUSB data cable during the firmware update process causes the device firmware to be abnormal

12. Why does program can't be uploaded?

Please make sure Codey Rocky is connected to mBlock software correctly first, and then refer to this article to troubleshoot: Unable to Upload Program Successfully

13. Where can I find the IoT extensions?

Select the device "Codey" at the bottom of stage, in the block selection area, click "+", select extensions and you can find the IoT module inside.

Please Note:

The IoT function requires a cloud server. You need to register an account on the mBlock software and log in to connect to the network to use the IoT function.